Return Policy
ART2LIFE STORE & RETREAT SHIPPING, REFUND AND RETURN POLICY
Shipping
Please allow 1-2 business days for order fulfillment. All orders are shipped via UPS Ground, unless otherwise noted. U.S. shipping and billing addresses only.
Physical Item Returns
Art2Life will refund or exchange the full merchandise value up 30 days from the time of purchase. For faster processing, we recommend items be returned in their original packaging and resalable condition. Return freight that is sent back to Art2Life is the responsibility of the customer unless the item received arrived damaged or the item received was not what was ordered. Art2Life is not responsible for lost or stolen packages.
Limitations of Liability
By making a purchase from Art2Life, you agree that Art2Life is not responsible for any damage or harm caused by the receipt, possession, storage, use or misuse of the products it sells or the services it provides. You agree that Art2Life shall not be liable for any loss arising from the use of its services or the goods it sells, including but not limited to direct, indirect, special, and consequential losses (e.g., damages caused due to delay, damage caused to artwork, or loss of expected or anticipated profits). Notwithstanding the foregoing, should Art2Life be found liable for any damages, you agree that such liability shall be limited to a maximum of the amount you paid for the product, item, or service at issue. You acknowledge and agree that you bear all risk associated with the receipt, possession, storage and use of products purchased from Art2Life and that you should test the product or service before applying it or otherwise using it in a way. Art2Life is not responsible for use of product or damage for anything other than the product’s intended use.
How to Return Physical Items
When returning items, please include a copy of your order receipt or order number. If your receipt is not available, please notify us at in**@ar******.com with your name, contact information, and approximate date of purchase.
Art2Life Retreats & Destination Workshops
Art2Life Retreats and Workshops are non-refundable. We provide recommended travel insurance to you upon reserving your spot. If you need to cancel due to an emergency or illness, you’ll need to work with the insurance companies for reimbursement–not us.
Art2Life is not responsible for any differences in refund amounts due to variations in currency exchange rates, or service fees incurred by your financial institution.
If you do have to cancel and have received a Retreat Art Kit from A2L, you will have two options. You can return the retreat art kit to A2L, or you can purchase the kit for the full retail price, plus the cost of shipping (just click here to purchase – when you check out, be certain to write in the notes section that you already have the art kit). To return the art kit to A2L, please send it to the following address:
Art2life LLC
480 Gate 5 Road, Suite 300W
Sausalito, CA 94965
Please note all shared accommodations are co-ed, unless otherwise specified. The above fee covers full room and board and Art Kits. Retreat participants are responsible for incidentals not included in the above price.
Spaces are reserved for those individuals who will be participating in the retreat. Please also note that this retreat is not suitable for individuals with limited or impaired mobility.
SCHEDULE OF PAYMENTS FOR RETREATS. A payment of 1/3 the amount of the retreat fee is required when you register for the retreat. The remaining two payments will be automatically deducted from your account based on the following schedule:
2nd payment: 30 days after signing up (2/3 of the full retreat fee)
3rd and final payment: 60 days after signing up (remaining balance)
Items not mentioned above contact Customer Care by submitting a request via email at in**@ar******.com with your original order number, full name, description of product and reason for return.